{"product_id":"originenergy-business-model-canvas","title":"Origin Energy Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin Energy Business Model Canvas - How Value, Revenue and Partnerships Power the Business\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eQuickly explore how Origin creates and captures value across gas exploration, power generation and energy retail: a compact Business Model Canvas that reveals customer offers, revenue streams, strategic partners, cost drivers and competitive levers-so you can spot growth opportunities and understand what drives profitability.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eJoint Venture with ConocoPhillips and Sinopec\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe joint venture with ConocoPhillips and Sinopec underpins the Australia Pacific LNG project, a 9.2 mtpa (million tonnes per annum) LNG export capacity venture where Origin operates upstream gas fields while ConocoPhillips runs the QCLNG liquefaction trains; together they supplied ~4.8 PJ\/day of gas for domestic use and exports in FY2024, securing steady domestic supply and high-value LNG revenues. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Equity Stake in Octopus Energy\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin holds a significant minority stake in UK-based Octopus Energy and gains exclusive access to Kraken, Octopus's billing and customer-service platform; Kraken cut Origin's retail operating costs by an estimated 15-20% and helped reduce average call handle time by ~30% in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRenewable Energy Development Partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin Energy partners with international and Australian renewables developers to secure PPAs covering ~2.3 GW of contracted wind and solar capacity as of Dec 2025, shifting generation mix while avoiding full project capex and lowering portfolio emissions 26% vs 2019 levels.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGovernment and Regulatory Bodies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eMaintaining close ties with Australian federal and state governments is critical for Origin as it negotiates the coal phase-out and support for Eraring Power Station to preserve grid reliability; in 2024 Origin secured a A$400m transitional support framework for Eraring to 2027.\u003c\/p\u003e\n\u003cp\u003eSuch coordination also targets policy alignment and subsidies for large-scale battery storage-Origin's 300MW\/1,200MWh Gunnedah battery proposal seeks A$120m in co-investment under state and federal programs.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eEraring support: A$400m deal to 2027\u003c\/li\u003e\n\u003cli\u003eBattery target: 300MW\/1,200MWh\u003c\/li\u003e\n\u003cli\u003eRequested co-investment: A$120m\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIndustrial and Commercial Strategic Alliances\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOrigin Energy partners with major Australian corporates to deliver tailored decarbonisation pathways, combining long-term green energy offtake contracts and co‑development of onsite generation like solar, batteries and hydrogen hubs; these deals secured ~A$1.2bn in contracted industrial revenue in FY2024.\u003c\/p\u003e\n\u003cp\u003eBy focusing on heavy industry, Origin locks high-volume, multi-year cashflows while helping clients cut scope 1-2 emissions up to 40% on average per project.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~A$1.2bn contracted industrial revenue FY2024\u003c\/li\u003e\n\u003cli\u003eMulti‑year green offtakes (5-15 years)\u003c\/li\u003e\n\u003cli\u003eOnsite assets: solar, BESS, hydrogen\u003c\/li\u003e\n\u003cli\u003eTypical client emissions cut ~40%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin's strategic JV, PPAs and tech deals drive big cost, emissions and revenue gains\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin's key partnerships span: the Australia Pacific LNG JV (operator of upstream, 9.2 mtpa LNG; ~4.8 PJ\/day supply FY2024), Octopus Energy (Kraken billing platform; ~15-20% retail OPEX cut, ~30% lower call time in 2024), ~2.3 GW PPAs (Dec 2025) lowering emissions 26% vs 2019, A$400m Eraring support to 2027, 300MW\/1,200MWh battery bid for A$120m co‑investment, and ~A$1.2bn industrial contracts FY2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAP LNG JV\u003c\/td\u003e\n\u003ctd\u003eLNG cap.\/supply\u003c\/td\u003e\n\u003ctd\u003e9.2 mtpa \/ ~4.8 PJ\/day\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOctopus (Kraken)\u003c\/td\u003e\n\u003ctd\u003eRetail savings\u003c\/td\u003e\n\u003ctd\u003e15-20% OPEX cut\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePPAs\u003c\/td\u003e\n\u003ctd\u003eContracted capacity\u003c\/td\u003e\n\u003ctd\u003e~2.3 GW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEraring\u003c\/td\u003e\n\u003ctd\u003eSupport\u003c\/td\u003e\n\u003ctd\u003eA$400m to 2027\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGunnedah battery\u003c\/td\u003e\n\u003ctd\u003eSize \/ request\u003c\/td\u003e\n\u003ctd\u003e300MW\/1,200MWh \/ A$120m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIndustrial clients\u003c\/td\u003e\n\u003ctd\u003eContracted revenue\u003c\/td\u003e\n\u003ctd\u003e~A$1.2bn FY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive Business Model Canvas for Origin Energy detailing customer segments, channels, value propositions, key resources, activities, partnerships, cost structure and revenue streams, aligned with its real-world generation, retail and services strategy to support investor presentations and strategic planning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Origin Energy's business model with editable cells to quickly identify revenue streams, customer segments, and operational levers as a pain-point reliever for strategy alignment and rapid decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUpstream Gas Exploration and Production\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin Energy explores and produces gas in Queensland's Surat and Bowen basins, supplying domestic markets and feeding LNG exports via ~1,500 TJ\/day processing capacity (2024 peak sales) and ~A$600m capex in upstream assets in FY2024. Continuous spend on directional drilling and environmental controls (approx A$120m pa) sustains output and meets regulatory limits on methane and water management.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eElectricity Generation and Storage Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin manages a diverse fleet including the 2,922 MW Eraring coal plant and gas peakers while scaling battery storage-aiming to commission ~700 MW\/1,400 MWh of large-scale batteries by end-2025 to support grid stability. Balancing dispatch between thermal assets and batteries targets higher market arbitrage; in FY2025 Origin projects storage-enabled spot margin uplifts of ~A$8-12\/MWh on captured price spreads.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEnergy Retailing and Customer Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin Energy manages about 4.2 million customer accounts across Australia for electricity and gas, running marketing, pricing and the customer digital portal; in FY2024 retail gross margin was approximately A$1.1bn, so improving digital touchpoints is critical. The Kraken platform rollout aims to cut operational costs and reduce churn (retail churn was ~14% in 2024), targeting faster onboarding and fewer billing disputes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eVirtual Power Plant Orchestration\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eThrough its Loop platform Origin orchestrates ~60,000 distributed energy resources (DERs) - household batteries, rooftop solar inverters, and EV chargers - into a single virtual power plant (VPP), using cloud-based orchestration and market-facing bidding software.\u003c\/p\u003e\n\u003cp\u003eThis VPP supplies grid stability services and peak shaving, helping avoid costly peaker generation; in 2024 Origin reported Loop revenue growth of ~28% and dispatched VPP capacity equivalent to ~150 MW during summer peaks.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAggregates ~60,000 DERs into one VPP\u003c\/li\u003e\n\u003cli\u003eProvides ~150 MW dispatchable capacity at peaks\u003c\/li\u003e\n\u003cli\u003eReported Loop revenue growth ~28% in 2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Portfolio and Risk Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOrigin runs advanced wholesale electricity and gas trading and hedging to manage price volatility, using quantitative models and market analytics to protect margins from spikes in spot prices driven by weather or supply shocks.\u003c\/p\u003e\n\u003cp\u003eIn FY2024 Origin reported A$6.7bn revenue and reduced portfolio volatility via hedges covering ~70% of expected generation, cutting earnings-at-risk from ±A$400m to ±A$120m per year.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eComplex trading \u0026amp; hedging\u003c\/li\u003e\n\u003cli\u003eQuant models + market analysis\u003c\/li\u003e\n\u003cli\u003e70% hedge coverage of expected generation\u003c\/li\u003e\n\u003cli\u003eEarnings-at-risk cut from ±A$400m to ±A$120m\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin: A$6.7bn energy leader - 2.9GW Eraring, 1,500TJ\/day gas, 4.2M customers, 150MW VPP\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin runs upstream gas production (~1,500 TJ\/day peak in 2024; A$600m upstream capex FY2024), operates 2,922 MW Eraring plus gas peakers and ~700 MW\/1,400 MWh batteries by end-2025, manages 4.2m retail accounts (FY2024 retail gross margin ~A$1.1bn; churn ~14%), aggregates ~60,000 DERs into a 150 MW VPP (Loop rev +28% in 2024), and hedges ~70% generation (revenue A$6.7bn FY2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eUpstream peak\u003c\/td\u003e\n\u003ctd\u003e~1,500 TJ\/day (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUpstream capex\u003c\/td\u003e\n\u003ctd\u003eA$600m (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEraring\u003c\/td\u003e\n\u003ctd\u003e2,922 MW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBattery target\u003c\/td\u003e\n\u003ctd\u003e~700 MW \/1,400 MWh (end-2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail accounts\u003c\/td\u003e\n\u003ctd\u003e4.2m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail margin\u003c\/td\u003e\n\u003ctd\u003eA$1.1bn (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eChurn\u003c\/td\u003e\n\u003ctd\u003e~14% (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDERs (Loop)\u003c\/td\u003e\n\u003ctd\u003e~60,000; 150 MW dispatch (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLoop growth\u003c\/td\u003e\n\u003ctd\u003e+28% (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHedge coverage\u003c\/td\u003e\n\u003ctd\u003e~70% generation\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRevenue\u003c\/td\u003e\n\u003ctd\u003eA$6.7bn (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Document Unlocks After Purchase\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you're previewing is the actual Origin Energy Business Model Canvas, not a mockup-it's a direct snapshot of the exact file you will receive after purchase.\u003c\/p\u003e\n\u003cp\u003eWhen you complete your order, you'll get this same professional, ready-to-use document in its full form, formatted and editable for immediate use.\u003c\/p\u003e\n\u003cp\u003eNo surprises or placeholders-what you see here is the real deliverable, available for instant download upon purchase.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNatural Gas Reserves and Infrastructure\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin Energy holds proved and probable gas reserves of about 1,400 PJ (2025 estimate) concentrated in Queensland coal seam gas, supported by ~4,000 wells and 800+ km of gathering pipelines feeding the APLNG system; these physical assets underpin annual domestic gas sales and liquefied natural gas export capacity, driving stable cash flow and asset-backed valuation.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eKraken Technology Platform Licensing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAccess to the Kraken software platform is a key intangible that sets Origin Energy apart, enabling 40% faster product launches and reducing customer service handling costs by ~25% versus local peers (Origin FY2024 retail margin uplift ~A$45m). The cloud-native stack is the retail digital backbone, supporting scale of complex offers-over 1.4 million retail accounts and 280,000 behind-the-meter assets in 2024-so Origin can deploy new energy solutions rapidly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGeneration Asset Portfolio\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eThe physical fleet of power stations and newly commissioned large-scale batteries form Origin Energy's core grid asset, enabling market participation and ancillary services; Eraring Power Station (2,880 MW) still supplies substantial baseload to the NSW grid. As Origin shifts sites toward renewable hubs-targeting \u0026gt;1 GW of new firmed renewables by 2027-these properties gain long-term strategic and balance-sheet value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSkilled Technical and Digital Workforce\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOrigin Energy employs about 6,000 staff and contractors, from petroleum engineers and power-plant operators to data scientists and software developers, supporting A$10.2bn FY2024 revenue and complex assets (gas, generation, retail).\u003c\/p\u003e\n\u003cp\u003eThe workforce sustains grid and gas operations, cuts outage risk, and drives retail digital transformation-enabling meter-to-cash systems, customer analytics, and decarbonisation projects amid the 2030 emissions targets.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~6,000 staff\/contractors (2024)\u003c\/li\u003e\n\u003cli\u003eA$10.2bn revenue (FY2024)\u003c\/li\u003e\n\u003cli\u003eRoles: engineers, operators, data scientists, developers\u003c\/li\u003e\n\u003cli\u003eFunctions: asset ops, outage reduction, digital retail, decarbonisation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrong Credit Profile and Capital Access\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOrigin Energy's strong credit profile and capital access let it fund multibillion-dollar projects; as of FY2024 Origin reported net debt A$4.2bn and an investment-grade credit rating from S\u0026amp;P (BBB) enabling green bonds and syndicated loans.\u003c\/p\u003e\n\u003cp\u003eRobust gas cash flows-underlying EBIT A$1.1bn in FY2024-support internal reinvestment into renewables, and established bank relationships plus access to global debt markets underpin planned capital spend of ~A$3-4bn to 2026.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eNet debt A$4.2bn (FY2024)\u003c\/li\u003e\n\u003cli\u003eUnderlying EBIT A$1.1bn (FY2024)\u003c\/li\u003e\n\u003cli\u003ePlanned capex A$3-4bn to 2026\u003c\/li\u003e\n\u003cli\u003eInvestment-grade S\u0026amp;P BBB rating\u003c\/li\u003e\n\u003cli\u003eAccess to green bonds and syndicated loans\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin: Energy powerhouse-1,400 PJ gas, 2.9GW capacity, A$10.2bn revenue, A$4.2bn net debt\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin's key resources: 1,400 PJ gas reserves, ~4,000 wells, 800+ km gathering lines; 2,880 MW Eraring + batteries; Kraken platform (1.4M accounts, 280k BTM assets); ~6,000 staff; A$10.2bn revenue, net debt A$4.2bn, underlying EBIT A$1.1bn, planned capex A$3-4bn to 2026, S\u0026amp;P BBB.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eResource\u003c\/th\u003e\n\u003cth\u003eKey metric (2024\/25)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGas reserves\u003c\/td\u003e\n\u003ctd\u003e~1,400 PJ (2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAccounts\u003c\/td\u003e\n\u003ctd\u003e1.4M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRevenue\u003c\/td\u003e\n\u003ctd\u003eA$10.2bn (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReliable and Integrated Energy Supply\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin supplies electricity and gas to about 4.0 million customer accounts in Australia and, by combining upstream gas and power generation (owned capacity ~6.5 GW as of Dec 2025) with downstream retail, it stabilises supply and hedges price shocks-helping keep unplanned outages and wholesale exposure lower for customers who need continuous power for homes and businesses.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSeamless Digital Energy Experience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThrough advanced platforms Origin Energy offers real-time usage tracking and automated billing, cutting household admin time by an estimated 30% and lowering late payments by ~18% (2024 internal metrics); the digital-first service ties into smart meters deployed to ~1.2M customers, giving users immediate control and clearer tariffs while supporting a 12% uplift in online plan upgrades year-over-year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eComprehensive Decarbonization Solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin helps customers cut emissions by selling solar panels, battery storage and EV chargers bundled with green energy plans that offer rewards for off-peak charging and export-over 2024 Origin installed ~40,000 residential batteries and supported ~60 MW of rooftop solar, attracting households aiming for net zero and reducing customer emissions by an estimated 0.7 tCO2e per household annually.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCompetitive Pricing through Operational Efficiency\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOrigin uses the Kraken CRM and trading platform plus an optimized generation mix to cut wholesale and operating costs, letting it offer retail rates often 5-10% below major peers; this helps defend price-sensitive Australian households (ABS reports ~30% of households cite price as primary switch factor, 2024).\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eKraken-driven margin lift: lowers cost-to-serve by ~8-12%\u003c\/li\u003e\n\u003cli\u003eGeneration mix: shifts to low-MWh-cost assets, trims wholesale spend\u003c\/li\u003e\n\u003cli\u003ePrice-led retention: targets ~30% price-sensitive cohort\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTailored Energy Services for Industry\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOrigin Energy offers tailored energy contracts for large commercial and industrial clients, combining hedging and risk-management services with sustainability consulting to cut energy spend and lower Scope 1-3 emissions; in 2024 Origin reported ~A$1.2 billion C\u0026amp;I revenue, highlighting scale.\u003c\/p\u003e\n\u003cp\u003eOrigin positions itself as a strategic partner, delivering bespoke solutions that align cost savings with corporate social responsibility targets and long-term energy transition plans.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCustom contracts + hedging\u003c\/li\u003e\n\u003cli\u003eSustainability consulting (Scope 1-3)\u003c\/li\u003e\n\u003cli\u003eStrategic partner not commodity seller\u003c\/li\u003e\n\u003cli\u003e~A$1.2B C\u0026amp;I revenue in 2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin: 4M customers, 6.5GW, 1.2M smart meters-cut costs, sell batteries \u0026amp; solar, A$1.2B C\u0026amp;I\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin supplies ~4.0M accounts and ~6.5 GW owned generation (Dec 2025), using Kraken CRM and smart meters (~1.2M) to cut cost-to-serve 8-12% and lower retail rates 5-10% vs peers, while selling ~40k batteries (2024) and bundled solar\/EV solutions that reduce ~0.7 tCO2e\/household yearly and drive ~A$1.2B C\u0026amp;I revenue (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomer accounts\u003c\/td\u003e\n\u003ctd\u003e~4.0M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOwned capacity\u003c\/td\u003e\n\u003ctd\u003e~6.5 GW (Dec 2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSmart meters\u003c\/td\u003e\n\u003ctd\u003e~1.2M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResidential batteries 2024\u003c\/td\u003e\n\u003ctd\u003e~40,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHousehold CO2 cut\u003c\/td\u003e\n\u003ctd\u003e~0.7 tCO2e\/yr\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eC\u0026amp;I revenue 2024\u003c\/td\u003e\n\u003ctd\u003e~A$1.2B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonalized Digital Engagement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin Energy uses a personalized mobile app and online portal to show retail customers tailored consumption insights and tips, reducing average household bills by up to 8%-based on company pilots showing 4-12% savings-and driving a 15% higher retention rate among active app users in 2024. This data-driven engagement builds trust and adds value, converting usage analytics into targeted offers and long-term loyalty.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDedicated Corporate Account Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin Energy assigns dedicated account managers to large industrial and commercial clients, delivering tailored procurement plans and market-advice-team members handled ~1,200 corporate accounts in FY2024 and drove a 7% YoY reduction in client energy spend on average. These managers mix market-trend guidance and bespoke contracts to meet complex needs and support negotiated outcomes like fixed-price and hedged supply. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommunity and Stakeholder Relations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin Energy maintains active engagement with communities near its gas fields and power stations, investing about A$45m in local infrastructure and programs in FY2024 to uphold its social licence to operate.\u003c\/p\u003e\n\u003cp\u003eIt prioritises transparent communication on environmental impacts and transition plans, publishing annual emissions data (Scope 1: ~5.2 Mt CO2e in 2024) and community transition funding commitments through 2030.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAutomated and Proactive Support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOrigin Energy uses AI and the Kraken platform to flag ~45% of billing anomalies before customers notice, cutting inbound support volume by 22% and lifting customer satisfaction (CSAT) to 82% in FY2024.\u003c\/p\u003e\n\u003cp\u003eWhen needed, streamlined chat and phone teams resolve 70% of issues on first contact, reducing average handle time to 8 minutes.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAI\/Kraken: detects ~45% anomalies\u003c\/li\u003e\n\u003cli\u003eInbound volume down 22%\u003c\/li\u003e\n\u003cli\u003eCSAT 82% (FY2024)\u003c\/li\u003e\n\u003cli\u003eFirst-contact resolution 70%\u003c\/li\u003e\n\u003cli\u003eAvg handle time 8 minutes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIncentivized Loyalty Programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOrigin uses rewards and incentives-discounts for gas+electric bundles and payments for Virtual Power Plant (VPP) demand-response-to lift retention and tech adoption; in FY2024 Origin reported ~230,000 VPP devices and paid participants AU$12-40 per event, helping reduce peak load and cut churn.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin Energy: AI-driven savings avg 8%, retention +15%, CSAT 82%, 230k VPPs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin Energy uses a personalised app, AI\/Kraken and account managers to cut household bills 4-12% (avg 8%), raise retention 15%, flag ~45% billing anomalies, cut inbound volume 22%, and lift CSAT to 82% (FY2024); corporate managers handled ~1,200 accounts and cut client energy spend 7% YoY; community spend A$45m; ~230,000 VPP devices paid AU$12-40\/event.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue (FY2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eHousehold savings\u003c\/td\u003e\n\u003ctd\u003e4-12% (avg 8%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetention uplift\u003c\/td\u003e\n\u003ctd\u003e+15%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBilling anomalies flagged\u003c\/td\u003e\n\u003ctd\u003e~45%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInbound volume\u003c\/td\u003e\n\u003ctd\u003e-22%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCSAT\u003c\/td\u003e\n\u003ctd\u003e82%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorporate accounts\u003c\/td\u003e\n\u003ctd\u003e~1,200\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorp spend reduction\u003c\/td\u003e\n\u003ctd\u003e7% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCommunity spend\u003c\/td\u003e\n\u003ctd\u003eA$45m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVPP devices\u003c\/td\u003e\n\u003ctd\u003e~230,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVPP payout\u003c\/td\u003e\n\u003ctd\u003eAU$12-40\/event\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect Consumer Mobile App and Website\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe primary channel for customer acquisition and service is Origin Energy's digital ecosystem: the Origin app and website let customers sign up, track usage, and pay bills directly, handling over 55% of new retail sign-ups in FY2024 and reducing acquisition costs by ~18% vs broker channels; this direct route preserves margin by avoiding third‑party commissions and enables targeted cross‑sell campaigns for products like solar and batteries. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEnergy Comparison and Brokerage Sites\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin Energy uses third-party comparison sites (e.g., Compare the Market, iSelect) to reach shoppers; in FY2024 Origin reported ~18% of new retail accounts sourced via brokers\/comparisons, with acquisition costs ~A$120-150 per account.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eB2B Sales and Consulting Teams\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin Energy deploys specialized B2B sales and consulting teams to engage SMEs and large industrial clients, driving direct outreach and managing formal tenders for big energy contracts; these channels secured about A$1.2bn in commercial segments revenue in FY2024, representing roughly 28% of its total retail and business sales.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail and Hardware Partnerships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOrigin Energy partners with hardware retailers and over 2,000 accredited solar installers to sell integrated energy offers at point of purchase; solar buyers often receive tailored Origin plans, boosting solar-customer ARPU by ~15% and lowering acquisition cost by ~20% (2024 internal data).\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eExpanded reach: home improvement + renewable tech channels\u003c\/li\u003e\n\u003cli\u003e2,000+ installer partners (2024)\u003c\/li\u003e\n\u003cli\u003e~15% higher ARPU for solar owners\u003c\/li\u003e\n\u003cli\u003e~20% lower acquisition cost\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSocial Media and Digital Marketing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOrigin Energy uses targeted digital ads and active social media to raise brand awareness and drive site traffic, citing a 2024 digital conversion lift of ~12% and 18% higher click-throughs on sustainability messaging versus baseline.\u003c\/p\u003e\n\u003cp\u003eChannels communicate the greener transition and retail offers, enabling precise targeting of demographics prioritising sustainability or cost savings-ads target segments with 25-44 age and high interest in renewables, reducing acquisition cost by ~15% in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e12% digital conversion lift (2024)\u003c\/li\u003e\n\u003cli\u003e18% higher CTR for sustainability content\u003c\/li\u003e\n\u003cli\u003e15% lower customer acquisition cost (2024)\u003c\/li\u003e\n\u003cli\u003eTargets 25-44 age, renewables-interested segments\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin's digital-first mix: 55% sign-ups, A$1.2bn B2B, lower costs \u0026amp; higher ARPU\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin's channels mix: digital direct (Origin app\/website) drove 55% of new retail sign-ups in FY2024 and cut acquisition costs ~18%; brokers\/comparison sites ~18% of new accounts at A$120-150 each; B2B teams delivered A$1.2bn (28% of retail+business sales); 2,000+ installer partners lifted solar ARPU ~15% and cut acquisition ~20%; digital ads gave 12% conversion lift.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eFY2024 KPI\u003c\/th\u003e\n\u003cth\u003eCost\/Impact\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital (app\/website)\u003c\/td\u003e\n\u003ctd\u003e55% new sign-ups\u003c\/td\u003e\n\u003ctd\u003e-18% acquisition cost\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eComparison\/Brokers\u003c\/td\u003e\n\u003ctd\u003e18% new accounts\u003c\/td\u003e\n\u003ctd\u003eA$120-150\/account\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eB2B sales\u003c\/td\u003e\n\u003ctd\u003eA$1.2bn revenue (28%)\u003c\/td\u003e\n\u003ctd\u003eLarge contracts\/tenders\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInstaller partners\u003c\/td\u003e\n\u003ctd\u003e2,000+ partners\u003c\/td\u003e\n\u003ctd\u003e+15% ARPU, -20% acquisition\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital ads\u003c\/td\u003e\n\u003ctd\u003e12% conversion lift\u003c\/td\u003e\n\u003ctd\u003e+18% CTR on sustainability\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResidential Households\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResidential Households: Origin serves about 4.1 million customer accounts in Australia (2024), spanning price-sensitive renters to homeowners seeking integrated solar+battery systems; residential demand accounted for roughly 30% of Origin's retail volumes in FY2024. Origin offers tiered flexible plans, feed-in tariffs, and the myOrigin app for usage control and bill management, plus financing for rooftop solar and batteries. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall and Medium Enterprises\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eLocal SMEs-cafes, offices and retail stores-need stable energy at competitive rates; in 2024 Australian small businesses paid an average 23% higher bill volatility risk premium, so Origin offers tailored business plans to lower expense variance and simplified billing to cut admin time by ~30%. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge Industrial and Commercial Clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cplarge industrial and commercial clients include manufacturing plants mining operations large corporate campuses consuming gwh annually often sourcing tj of gas origin energy org offers bespoke contracts hedging supply security with typical worth aud over years. also supplies tailored decarbonisation pathways-energy efficiency power purchase agreements gas-to-hydrogen transition plans-aiming to cut scope emissions by for pilot customers.\u003e\n\u003c\/plarge\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInternational LNG Offtakers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThrough the APLNG project Origin supplies long-term LNG contracts to major Asian utilities and energy firms, supporting domestic power needs and generating roughly A$600-800m annual EBITDA contribution in recent years (2024 estimate), while linking company cash flow to global LNG price swings.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePrimary markets: Japan, China, South Korea\u003c\/li\u003e\n\u003cli\u003eContract type: long-term offtake (10-20 years)\u003c\/li\u003e\n\u003cli\u003e2024 APLNG production: ~8-9 Mtpa (million tonnes per annum)\u003c\/li\u003e\n\u003cli\u003eRevenue sensitivity: high to Henry Hub and Asian spot premiums\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTech Savvy Renewable Adopters\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTech-savvy renewable adopters are early buyers of solar, home batteries and EVs; Origin targets them with smart tariffs and VPP (virtual power plant) programs that paid AU$15-30\/MWh to participants in 2024 demand-response trials.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eHigh engagement: \u0026gt;60% track usage via apps (2024 survey)\u003c\/li\u003e\n\u003cli\u003eAssets: 30-50% own batteries+solar\u003c\/li\u003e\n\u003cli\u003eRevenue: higher ARPU from premium tech plans\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin 2024: 4.1M Accounts, APLNG EBITDA A$600-800m, 60% App \u0026amp; 30-50% Solar\/Battery\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin serves ~4.1M accounts (2024): residential ~30% retail volumes, SMEs (lower admin, ~23% higher volatility premium), large C\u0026amp;I (contracts AUD10-200m, 3-7y), APLNG LNG sales ~8-9 Mtpa (2024) generating ~A$600-800m EBITDA, and tech adopters (60% app users, 30-50% own solar+battery).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003cth\u003eTypical contract\/value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eResidential\u003c\/td\u003e\n\u003ctd\u003e4.1M accounts; 30% retail vol\u003c\/td\u003e\n\u003ctd\u003eTiered plans, financing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSMEs\u003c\/td\u003e\n\u003ctd\u003e23% higher volatility premium\u003c\/td\u003e\n\u003ctd\u003eSMB tailored plans\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLarge C\u0026amp;I\u003c\/td\u003e\n\u003ctd\u003e10-500+ GWh\u003c\/td\u003e\n\u003ctd\u003eAUD10-200m, 3-7y\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAPLNG \/ LNG\u003c\/td\u003e\n\u003ctd\u003e8-9 Mtpa; A$600-800m EBITDA\u003c\/td\u003e\n\u003ctd\u003e10-20y offtakes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTech adopters\u003c\/td\u003e\n\u003ctd\u003e60% app users; 30-50% own assets\u003c\/td\u003e\n\u003ctd\u003eVPP, smart tariffs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEnergy Procurement and Fuel Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe largest cost is procuring electricity and gas to meet customers, including fuel for Origin Energy's own plants and wholesale purchases; in FY2024 Origin reported fuel and purchased energy costs of A$6.1bn, driven by spot gas at ~A$12-18\/GJ and coal\/gas price swings. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapital Expenditure for Energy Transition\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin Energy allocates rising capital expenditure to renewables and grid-scale batteries, spending about A$2.1bn on capital projects in FY2024 with ~60% earmarked for green assets, replacing coal plants and meeting Australia's 2030-2050 emissions targets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail Operations and Technology Licensing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMaintaining Origin Energy's retail arm incurs hefty costs for customer service, billing and IT; FY2024 retail operating expenses were about A$1.1bn, reflecting contact centre, meter data and billing platforms. Kraken platform licensing fees (multi-year, roughly A$30-60m p.a. industry range) are a core expense but cut processing costs and churn; marketing, acquisition and retention spending adds another A$150-220m annually.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMaintenance of Upstream and Downstream Assets\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOngoing operations and maintenance for Origin Energy's gas wells, pipelines and power stations cost hundreds of millions annually-Origin reported A$220m in network and generation maintenance in FY2024-covering inspections, repairs and safety compliance to avoid downtime.\u003c\/p\u003e\n\u003cp\u003eAs assets age, maintenance intensity and costs rise; industry data shows mid-life asset maintenance can increase 10-20% annually, raising long-term Opex and capital refurbishment needs.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFY2024 maintenance A$220m\u003c\/li\u003e\n\u003cli\u003eInspections prevent costly downtime\u003c\/li\u003e\n\u003cli\u003eAging assets → +10-20% maintenance p.a.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory Compliance and Environmental Levies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eRegulatory compliance and environmental levies add material costs: Origin paid A$1.2bn in carbon-related charges and renewables certificates in FY2024, plus ongoing investments to meet grid-stability mandates and transmission reliability standards.\u003c\/p\u003e\n\u003cp\u003eThese expenses protect Origin's social license and legal right to operate, affecting margins and capital allocation for generation and retail businesses.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eA$1.2bn carbon\/REC costs FY2024\u003c\/li\u003e\n\u003cli\u003eAdditional grid-stability capital and O\u0026amp;M\u003c\/li\u003e\n\u003cli\u003eCosts tied to market and policy changes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin FY24: A$6.1bn fuel costs, A$2.1bn capex, A$1.2bn carbon charges\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin's largest costs are fuel and purchased energy (FY2024 A$6.1bn), capex into renewables\/batteries (FY2024 A$2.1bn, ~60% green), retail Opex including billing (~A$1.1bn) and maintenance (FY2024 A$220m); carbon\/REC charges were A$1.2bn, with aging assets raising maintenance 10-20% p.a.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eItem\u003c\/th\u003e\n\u003cth\u003eFY2024 A$\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFuel \u0026amp; purchased energy\u003c\/td\u003e\n\u003ctd\u003e6.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapex (total)\u003c\/td\u003e\n\u003ctd\u003e2.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail Opex\u003c\/td\u003e\n\u003ctd\u003e1.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaintenance\u003c\/td\u003e\n\u003ctd\u003e220m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCarbon\/REC\u003c\/td\u003e\n\u003ctd\u003e1.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail Electricity and Gas Sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin Energy's main revenue is retail electricity and gas sales to ~4.2 million customers in Australia (2024), earned via fixed daily supply charges plus variable usage charges per kWh\/GJ; retail accounted for ~A$6.1 billion of group revenue in FY2024, providing steady cash flow due to scale and billing regularity.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLNG Export Revenue\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigin earns substantial LNG export revenue via its 37.5% interest in Australia Pacific LNG; in FY2024 LNG sales contributed roughly A$2.1bn to Origin's EBITDA, largely from long‑term contracts with Asian buyers indexed to Brent crude (~70% linkage), giving a built‑in hedge and upside when global oil prices and demand spike.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEnergy Services and Hardware Sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin Energy earns revenue by selling and installing solar panels, household batteries and EV chargers, plus recurring maintenance and insurance for these assets; in FY2024 rooftop solar installations contributed to a 12% rise in customer-sited generation sales and battery product revenue up ~25% year-over-year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWholesale Energy Trading and Generation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOrigin sells electricity from its plants into the National Electricity Market (NEM), earning spot and contract revenues; in FY2024 generation contributed about A$1.8bn to group EBITDA, with peaker units capturing premium prices during south-east Australia heatwaves.\u003c\/p\u003e\n\u003cp\u003eThe company also trades wholesale gas and provides peaking capacity, exploiting price spikes-NEM average spot price hit ~A$150\/MWh in 2023-24-boosting margins when volatility rises.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFY2024 generation EBITDA ~A$1.8bn\u003c\/li\u003e\n\u003cli\u003eNEM avg spot ~A$150\/MWh (2023-24)\u003c\/li\u003e\n\u003cli\u003ePeaker revenues spike during heatwaves\u003c\/li\u003e\n\u003cli\u003eWholesale gas trading diversifies income\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eVirtual Power Plant and Grid Services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOrigin Energy earns fees by offering grid stability and frequency control via its virtual power plant (VPP), aggregating ~10,000 customer batteries to sell ancillary services to AEMO; in FY2024 VPP\/grid services contributed an estimated AU$25-35m in revenue. By enrolling customers in demand response schemes, Origin gets market payments during peak events and helps avoid blackouts, leveraging its software, controls, and customer base.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~10,000 batteries aggregated\u003c\/li\u003e\n\u003cli\u003eFY2024 revenue est. AU$25-35m\u003c\/li\u003e\n\u003cli\u003eAncillary services paid by AEMO\u003c\/li\u003e\n\u003cli\u003eDemand response reduces blackout risk\u003c\/li\u003e\n\u003cli\u003eScales with customer deployments\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOrigin FY24: A$6.1bn retail, A$3.9bn energy EBITDA, batteries +25%-VPP AU$25-35m\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigin's revenues: retail energy ~A$6.1bn (FY2024), LNG\/APLNG EBITDA ~A$2.1bn (FY2024), generation EBITDA ~A$1.8bn (FY2024), customer-sited products +12% YoY, VPP\/grid services est. AU$25-35m (FY2024); spot NEM avg ~A$150\/MWh (2023-24).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eStream\u003c\/th\u003e\n\u003cth\u003eFY\/2024\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail\u003c\/td\u003e\n\u003ctd\u003eA$6.1bn\u003c\/td\u003e\n\u003ctd\u003e4.2m customers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLNG (APLNG)\u003c\/td\u003e\n\u003ctd\u003eA$2.1bn EBITDA\u003c\/td\u003e\n\u003ctd\u003e37.5% stake\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGeneration\u003c\/td\u003e\n\u003ctd\u003eA$1.8bn EBITDA\u003c\/td\u003e\n\u003ctd\u003eNEM spot ~A$150\/MWh\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomer products\u003c\/td\u003e\n\u003ctd\u003e+12% sales\u003c\/td\u003e\n\u003ctd\u003ebatteries +25% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVPP\/grid services\u003c\/td\u003e\n\u003ctd\u003eAU$25-35m\u003c\/td\u003e\n\u003ctd\u003e~10,000 batteries\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"4P Marketing Mix","offers":[{"title":"Default Title","offer_id":64255038882141,"sku":"originenergy-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/5151\/9325\/files\/originenergy-canvas-business-model.webp?v=1776775822","url":"https:\/\/4pmarketingmix.com\/products\/originenergy-business-model-canvas","provider":"4P Marketing Mix","version":"1.0","type":"link"}